Solar for Businesses - FAQ - TCL SunPower Global

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What is TOPCon Shingled technology?

Solar Panels

TOPCon shingled solar technology combines TOPCon (tunnel oxide passivated contact) technology with a shingled cell design to create highly efficient and powerful solar panels. The shingled design overlaps 1/3 cut solar cell strips with a flexible joint, which reduces resistance and improves power output.

What is TOPCon Technology?

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TOPCon, short for “Tunnel Oxide Passivated Contact,” is an advanced solar cell technology that utilizes a N-type silicon base to enhance efficiency and performance.

What should I do in an emergency?

Maintenance

Safety

Should there be a fire, explosion, gas leak, system damage, or fuel spill around your system’s components, call your local emergency services. If the emergency requires you to seek safety immediately, do so first and then alert emergency personnel that you have a solar system so they can shut it down, if necessary. For assistance restarting your system after an emergency, please contact your Installer.

What support does SunPower provide for installers?

Solar Panels

We offer a range of support services, including:

Technical training on installation and maintenance.

Marketing resources to help you generate leads.

Dedicated account managers for personalized assistance.

Online tools and software for system design and customer proposals.

What warranties do SunPower panels come with?

Solar Panels

Warranty

SunPower back contact panels are backed by an industry-leading 40-year warranty, covering performance, product defects, and service. This ensures peace of mind for both installers and customers, offering one of the most comprehensive warranties in the solar industry. SunPower Performance panels have the same warranty scheme limited to 30 years.

Why should I choose Back Contact panels?

Solar Panels

Back Contact technology delivers more power by increasing conversion efficiency, supports higher reliability in real-world conditions, and provides a modern sleek appearance. With an elegant look and robust performance, Back Contact panel is a leading choice for next-generation solar installations.

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Support Centre for Businesses

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