
Support Centre for Homeowners
How can I become a SunPower installer?
To become a SunPower-certified installer, visit our Partner Program page and submit your application. Our team will review your details and guide you through the onboarding process, which includes product training, certification, and access to exclusive installer benefits.
How do I access SunPower product documentation and installation guides?
All SunPower product manuals, installation guides, and technical specifications are available in our installer portal. If you're a registered installer, you can log in to access these resources. If you need assistance, contact our support team.
How do Solar Panels Generate Electricity?
PV solar panels produce direct current (DC) electricity, where electrons flow in a single direction, like a battery powering a light bulb. In contrast, alternating current (AC) electricity alternates the electron flow, similar to a car engine's movement. AC electricity is generated by spinning a coil of wire near a magnet, powered by various energy sources like gas, hydro, nuclear, coal, wind, or solar.
How do SunPower Performance 7 solar panels compare to standard panels?
SunPower Performance 7 solar panels are different in many ways, they offer a combination of innovative technology and superior construction not seen in standard panels. One-third cut TOPCon shingled-cell technology is used to create high-efficiency Performance 7 solar panels, resulting in better sunlight capture than standard solar panels with lower efficiency. This translates to high power and reliable energy output, reducing electricity costs for customers. Additionally, the bifacial design allows energy generation from both sides of the panel, further optimising output and enabling solar design flexibility.
Performance 7 solar panels are built to last. Using high-quality materials, they feature a glass-glass construction that shields them from harsh weather conditions. The flexible cell interconnections enable the panel to withstand temperature fluctuations, ensuring consistent energy production over the panel's lifespan. A low annual degradation rate helps Performance 7 solar panels to maintain their high-efficiency rate over time, whilst a low-temperature coefficient, guarantees optimal solar production even in hot climates. Experienced engineering and clever panel design incorporate strong shade management, offering resilience to a variety of shading scenarios that can detrimentally impact overall energy production. Performance 7 solar panels offer dependable energy output, durability, and long-term reliability not seen in standard panels.
How do solar panels work?
When sunlight strikes a solar cell, it dislodges electrons from atoms, creating an electric current. Connectors on the cell's positive and negative sides form an electrical circuit. This flow of electrons generates electricity. Solar panels consist of numerous cells, and you can connect multiple panels to create a solar array. The greater the number of panels you use, the more energy you can produce.
How do solar systems work?
A photovoltaic (PV) solar system is comprised of solar panels, racks for placing the panels on your roof, electrical wiring and an inverter. From sunrise to sunset, the solar panels generate electricity (DC) which is sent to an inverter. The inverter converts the DC electricity into alternating current (AC), which is the type of electricity required for household use. The AC power is delivered directly to your home’s main electrical service panel for use by you and your family.
How does shade affect the solar system’s performance?
Solar panels operate most efficiently when they’re able to soak up as much sun as possible. Let us evaluate your particular situation and provide some options for you.
How many solar panels would I need to run my home?
A typical home needs between 17 and 21 solar panels to cover 100 percent of its electricity usage. The number of panels you'll need to install depends on your geographic location, panel efficiency, panel-rated power, and personal energy consumption habits.
How much can I expect to save on my energy bills after installing solar panels?
The amount you can save on energy bills depends on your energy consumption, the number of solar panels you have, and local electricity rates. On average, homeowners can save anywhere from 20% to 70% on their electricity bills with solar panels.
Didn't find what you were looking for?
Call our toll-free number 1800 985 638.
We are here to help and answer any questions you might have about your solar project!