Solar for Businesses - FAQ - SunPower Australia

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What is a solar feed-in tariff?

Financing

A feed-in tariff is the amount your electricity retailer pays you for any electricity your solar system generates that you don’t use or consume, and is instead fed back into the electric grid. You’ll want to work with a local solar installer who is knowledgeable about feed-in tariffs in your area, as different states have different policies.

What is an energy payback period?

Financing

In the solar industry, the payback period is the time it takes for your system’s energy savings to cover the cost of installing the system.

What is the typical cost advantage of using SunPower Performance panels?

Financing

Solar Panels

Utility

Costs vary from project to project. Performance panels generally have a price point that is competitive with Conventional Panels.

What is the warranty and coverage for SunPower Performance solar panels?

Solar Panels

A better product, should have a better warranty, and that is why SunPower Performance panels have a comprehensive 30-year warranty that covers Power, Product and Service (subject to terms and conditions that can be found in our warranty documentation).

Our latest generation, SunPower Performance 7 solar panels are manufactured for long-term durability—covering defects related to workmanship and materials for a full 30 years. The 30-year warranty for SunPower Performance 7 solar panels requires registration, otherwise our 25-year warranty applies, and this warranty is not available for earlier generation SunPower Performance solar panels, where a 25-year warranty applies.

Some manufacturers of standard panels go as low as 12 years on their product defect warranty, which could leave your organisation open to risk if anything should go wrong with the panel. It is best to carefully review warranty documentation before investing in solar panels for your organisation.

What should I do in an emergency?

Maintenance

Safety

Should there be a fire, explosion, gas leak, system damage, or fuel spill around your system’s components, call your local emergency services. If the emergency requires you to seek safety immediately, do so first and then alert emergency personnel that you have a solar system so they can shut it down, if necessary. For assistance restarting your system after an emergency, please contact your Installer.

What support does SunPower provide for installers?

Solar Panels

We offer a range of support services, including:

Technical training on installation and maintenance.

Marketing resources to help you generate leads.

Dedicated account managers for personalized assistance.

Online tools and software for system design and customer proposals.

What warranties do SunPower panels come with?

Solar Panels

SunPower M Class panels are backed by an industry-leading 40-year warranty, covering performance, product defects, and service. This ensures peace of mind for both installers and customers, offering one of the most comprehensive warranties in the solar industry.

What warranty and service does SunPower offer businesses for its Performance solar panels?

Warranty

Solar Panels

SunPower is known for its commitment to quality and service, offering at 30-year Complete Confidence Panel Warranty. Given their track record and the advanced technology used in the Performance panels, businesses can expect more energy and reliability over traditional front contact panels.

Why invest in solar now?

Financing

Electricity prices continue to rise and so do your operational expenses. Fortunately, the cost of going solar has never been more affordable. When you install a solar system now, you can offset your electricity bills to protect your business against future energy expenses.

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